Errors and Omissions Per the terms of the Universal Producer Agreement, all Insurance Producers must, at all times during the term of the Agreement, maintain professional liability errors and omissions insurance not less than $50,000 per occurrence and $250,000 annual aggregate. Loss of Control of Policyholder Information Insurance Producers must notify Cigna of any loss of control of personal data, violation of use, and disclosure of protected health information (PHI) or confidential information. This includes any breach or suspected breach of PHI or confidential information, in accordance with the notification terms of the Universal Producer Agreement. Personal Information is an individual’s name, consisting of the individual’s first name or first initial, in combination with: › Social Security number . › Driv er’s license number. › A bank/ credit/debit card or account number. Loss of Control is the unauthorized access to, unauthorized acquisition of or disappearance of any personal information. This includes computerized data and the unauthorized access to and/or acquisition of that computerized data that compromises the security or confidentiality of personal information. Examples of Loss of Control include an intrusion of your computer system by an unauthorized third party and lost or stolen: › Unencrypt ed laptop. › Unencrypt ed thumb drive or CD. › Unencrypt ed smartphone. › Applica tion forms. On becoming aware of a Loss of Control of personal data or violation of use and disclosure of PHI or confidential information, the Insurance Producer should report the incident immediately to the Cigna Enterprise Privacy Office. Fax: 855.565.8105 Email: [email protected] Agreement and Appointment Termination Failure to comply with the qualifications enumerated above or any unethical/criminal conduct by the Insurance Producer may result in the termination of an Insurance Producer’s Agreement and appointments with Cigna. The terminated Insurance Producer will be mailed a termination notification, which will identify the effective termination date. Once terminated, an Insurance Producer will no longer receive payment of commissions. PRODUCER QUALIFICATIONS CONTINUED
Cigna - Producer Handbook Page 6 Page 8